24/7 AI Chatbot

Your Best Employee Works 24 Hours a Day and Never Calls in Sick

An AI trained on your business that answers questions, qualifies leads, and books appointments — while your team sleeps.

What it is

Every missed WhatsApp message after 6pm is a potential customer who went somewhere else. Every unanswered question on your website is a lead that did not convert. The reality for most SMEs is that the phone goes quiet after hours, but customer enquiries do not.

At DiscoveringIA, we build AI chatbots trained specifically on your business — your services, your prices, your FAQs, your tone of voice. It lives on your website, WhatsApp, and Instagram, and it handles everything from answering questions and qualifying leads to booking appointments directly into your calendar. When a query needs a human touch, it escalates seamlessly to your team with the full conversation already logged.

AI-powered chatbots are now one of the most adopted automation tools among SMEs globally — not because they replace people, but because they handle the high volume of routine enquiries that were previously keeping good people stuck on repetitive tasks.

HOW IT WORKS

  • Step 1 — Training. We feed the chatbot everything about your business: your services, prices, opening hours, policies, and most-asked questions. It learns to speak in your brand voice.

  • Step 2 — Deployment. The chatbot goes live on your website, WhatsApp Business, and Instagram DMs. One system, all channels, always on.

  • Step 3 — Qualify and Convert. It asks the right questions, identifies serious buyers, and either books them directly into your calendar or passes them to your team with a full briefing.

  • Step 4 — Escalate When Needed. Complex or sensitive queries are flagged and handed to a human instantly, with the entire conversation history attached so your team never has to ask the customer to repeat themselves.

WHAT IS INCLUDED

  • AI chatbot trained on your specific business and services.

  • Integration across WhatsApp Business, your website, and Instagram.

  • Smart escalation to human agents when required.

  • Full conversation history and customer database.

  • Bilingual support Spanish and English.

  • Analytics dashboard with conversation metrics and resolution rates.

WHO IT IS FOR

Restaurants and hospitality businesses, GP clinics and physiotherapy practices, hair salons, e-commerce stores, and any business that receives a high volume of repetitive enquiries by phone, WhatsApp, or social media.

RESULTS YOU CAN EXPECT

  • Staff hours replaced: Equivalent of 1–3 full-time customer service staff.

  • Response time: Instant, 24 hours a day, 7 days a week.

  • Call volume reduction: Up to 80% fewer routine inbound calls.

  • Lead qualification: Every enquiry captured, scored, and actioned automatically.

PRICING

  • Setup: From 1,100 EUR — training, integration, and launch.

  • Monthly maintenance: From 300 EUR — updates, retraining, and performance monitoring.

  • Go live: Within 1–2 weeks

FREQUENTLY ASKED QUESTIONS

  • Will the chatbot sound robotic or off-brand?

No. The chatbot is trained on your actual content — your tone of voice, your services, the way you describe your business. It adapts to match how your brand communicates, not a generic script.

  • What happens when the chatbot can't answer something?

It escalates to a human member of your team immediately, passing along the full conversation so the customer doesn't have to repeat themselves. You define exactly which types of queries get escalated.

  • Which platforms does it work on?

Your website (via an embedded chat widget), WhatsApp Business, and Instagram DMs. All three channels connect to the same system and the same knowledge base.

  • How long does it take to train and launch?

Typically 1 to 2 weeks. The training phase requires input from you about your services, FAQs, and pricing — we handle all the technical build.

READY TO START?

Book a free 30-minute call and we will show you exactly how this would work for your business — no pressure, just a clear picture of what is possible.

Book an appointment